Recruitment Operations Manager /
(Level dependent on experience)
Location
Singapore
About Contego Global Talent Solutions
Contego Global Talent Solutions is a disruptive leader in talent solutions across Retail Media, Advertising & Marketing, Retail, and FMCG. We partner with high-growth, global organisations to deliver innovative recruitment, tactical impact global exec search, RPO, and managed talent solutions that go beyond traditional hiring models.
As part of our continued expansion, Contego is embedded exclusively with a Global Advertising and Marketing Solutions client, providing in-house recruitment operations and strategic talent support across APAC and beyond.
The Opportunity
We are seeking a Recruitment Operations Manager to be based in-house with our exclusive global client in Singapore. This is a mid level, high-impact role responsible for leading recruitment operations, delivering best-in-class talent solutions, and acting as the key interface between Contego, the client's HR and business leadership teams.
The role will suit an experienced recruitment professional from a global or boutique recruitment consultancy background, with strong exposure to Advertising, Marketing Execution, Generalist, and Corporate Functions hiring across APAC.
Key Responsibilities
Recruitment Operations & Delivery
- Lead and oversee end-to-end recruitment operations for Advertising, Marketing, Generalist, and Corporate roles.
- Deliver scalable, high-quality recruitment solutions aligned to the client's growth strategy.
- Manage hiring volumes across multiple markets, ensuring speed, quality, and consistency of delivery.
- Embed best-practice recruitment frameworks and operational governance.
RPO & Managed Talent Solutions
- Act as the operational lead for RPO and Managed Talent Solutions embedded within the client environment.
- Ensure clear service delivery models, role ownership, and performance tracking.
- Continuously optimise delivery through process improvement and innovation.
Stakeholder & Client Management
- Build and maintain strong relationships with senior client stakeholders, including HR, Talent Acquisition, and business leaders.
- Act as a trusted advisor on hiring strategy, workforce planning, and market intelligence across APAC.
- Liaise closely with client HR functions to ensure alignment on policy, compliance, and hiring priorities.
Reporting, KPIs & CRM Management
- Own recruitment reporting, analytics, and KPI monitoring across all hiring activity.
- Track and present data on time-to-hire, quality of hire, cost efficiency, and pipeline health.
- Ensure accurate and effective use of CRM/ATS systems, maintaining data integrity and visibility.
Leadership & Continuous Improvement
- Represent Contego Global Talent Solutions in-house, championing our brand and values.
- Identify opportunities to enhance candidate experience, employer branding, and hiring manager engagement.
- Drive continuous improvement across processes, tools, and delivery models.
Candidate Profile
Required Experience
- Background within a recognised Global Recruitment Business or Boutique Recruitment Consultancy.
- Strong experience recruiting within Advertising, Marketing Execution, Retail Media, FMCG, Generalist and Corporate Functions.
- Demonstrated exposure to recruitment across multiple APAC markets.
- Experience working within or delivering RPO and/or Managed Talent Solutions.
- Proven experience partnering closely with client HR and Talent Acquisition functions.
Skills & Attributes
- Exceptional stakeholder management and communication skills.
- Commercially minded, with a strong understanding of client delivery and service excellence.
- Highly organised and data-driven, with confidence in reporting and KPI management.
- Comfortable operating autonomously in an embedded, in-house client environment.
- Adaptable, proactive, and solution oriented.
Why Join Contego
- Join a disruptive, high-growth global talent solutions business.
- Partnerships With long standing iconic clients
- Work exclusively with a global, market-leading Advertising and Marketing client.
- Singapore-based role with broad APAC exposure.
- Opportunity to help shape and lead recruitment operations at a strategic level.
