Senior Receptionist (Mandarin Speaking)

The role requires Mandarin proficiency for communications with China-based clients.

Work Location: One North
Working Hours: 8:30am-6pm Mon-Fri

Job Summary:

. Receptionists must be smartly attired to project Client's Corporate image.

. Answer switchboard within 3 rings to all incoming telephone calls and ensure that all messages are directed to the right recipients.

. Perform reception service in an efficient, professional and courteous manner

. Greet, receive, inform and guide on-site visitors arriving at the main reception desk

. Welcome trainers and give them folders and meeting room keys. Issue trainers passes on confirmation of their identities. Give WiFi codes.

. Maintain a visitors/participants log to sign in and sign-out

. Arrange the host to receive their visitors

. Issue visitor passes on confirmation of their identities

. Provide administrative support such as photocopying, faxing, providing wifi codes, etc. to all visitors, guests, participants and trainers

. Managing relevant record and compliance to security procedures, and responsible for issuing ID badges and tracking and ensuring their return

. Contribute to achieving strong customer relationships by focusing on responsiveness and communications as well as on meeting and/exceeding customer's expectation

. Mailroom Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.

. Ensure the cleanliness and upkeep of the area/lounge to reflect the Client's Corporate image if necessary, call the cleaning services

. Handle Help Desk on all user request

. To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

. Support Client's Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support.