Senior Quality Engineering Manager

Job Description

About The Role

We're looking for a Senior Quality Engineering (QE) Manager to lead high-impact initiatives across domains and geographies. This role is pivotal in shaping and operationalizing our next-generation quality engineering visionone that is automation-first, insight-driven, and tightly integrated into our SDLC.

You will work at the intersection of engineering, product, and operations, championing quality as a mindset and not just a milestone. From driving strategic automation programs to enhancing change safety nets and reducing production regressions, you'll play a key role in scaling quality across Traveloka.

Key Responsibilities

Quality Strategy & Leadership

• Help define and drive the long-term Quality Engineering (QE) roadmap in alignment with broader engineering and product strategies.
• Lead strategic programs focused on defect containment, CI/CD integration, and automation scale-up.
• Translate organizational goals into quality initiatives that improve velocity, coverage, and reliability.
  
  

Cross-functional Influence

• Collaborate with product, platform, and SRE teams to integrate quality gates, pre-release validations, and production monitoring insights.
• Advocate and implement shift-left practicesensuring quality is embedded early and consistently across all stages of development.
  
  

Automation & Tooling Excellence

• Scale E2E automation for multi-locale, multi-currency user journeys.
• Institutionalize test architecture principles, reusable frameworks, and self-healing pipelines.
• Drive adoption of modern test automation tools across the QE stack
  
  

Metrics & Process Optimization

• Define quality KPIs (e.g., Change Failure Rate, Test Execution Time, Flaky Test Trend) and lead data-driven improvements.
• Streamline test lifecycle processes and reduce friction in validation, rollout, and rollback operations.
• Enhance test observability, traceability, and RCA automation for faster and smarter decision-making.
  
  

Team Growth & Development

• Lead, mentor, and inspire a distributed team of QEs and SDETs at both IC and manager levels.
• Cultivate a high-performance, growth-mindset culture with a strong bias for action and continuous improvement.
• Build bench strength through training, coaching, and strategic hiring
  
  

Job Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
• A strong academic foundation in software engineering principles and testing methodologies is preferred.
• 10+ years of experience in software quality engineering, with at least 3+ years in leadership roles.
• Proven track record of scaling test automation frameworks and practices in large-scale, distributed systems.
• Deep understanding of SDLC, CI/CD, DevSecOps, and Agile/Lean delivery models.
• Experience in building automation strategies that address cross-platform challenges (web, mobile, API).
• Strong people management skills with the ability to coach, mentor, and develop technical talent.
  
  

Bonus Points

• Prior experience in high-growth tech/startup environments.
• Exposure to multi-locale and regulated product environments.
• Familiarity with release orchestration, feature flag management, and chaos/resilience testing.
• Experience integrating with cloud-native platforms (e.g., AWS) and observability tools.