Job Purpose:
To ensure product and process quality by overseeing quality control activities, supporting new product development, and ensuring compliance with customer and regulatory requirements. The role involves assisting in the design, development, and evaluation of processes and products, driving continuous improvement, and maintaining systems that uphold product reliability, safety, and customer satisfaction.
Principal accountabilities/Main tasks:
- Oversee quality control at incoming, in-process, and outgoing to ensure compliance with specifications and drawings.
- Lead and manage Assistant Quality Engineers and QC Inspectors to ensure timely inspections and prevent shipment delay.
- Review technical drawings and define smart scope measurement methodologies for inspection.
- Maintain documentation control and calibration systems, including scheduling calibration activities, maintaining a calibration master list, and performing GR&R studies to ensure measurement accuracy.
- Develop work instructions, test procedures, and inspection requirements for new customers.
- Provide training to QC and Production inspectors to ensure competency and awareness.
- Handle customer complaints and internal quality issues, perform root cause analysis, liaise with stakeholders and suppliers, prepare 8D reports, and issue SCARs/ICARs with timely follow-up and closure.
- Lead and perform internal audits as an internal auditor in accordance with ISO 9001, ISO 13485, ISO 14001, and ISO 45001 standards.
- Implement and verify closure of ICARs, SCARs, and 8D corrective actions.
- Manage Material Review Board (MRB) activities for non-conforming materials and ensure timely resolution.
- Support supplier management by providing feedback on material quality and conducting supplier audits.
- Liaise with Product Development (PRDE) to support new product development by defining quality requirements and conducting early-stage material and product evaluations to establish appropriate inspection methods.
- Perform quarterly reviews of EHS legal updates to ensure compliance with current environmental, health, and safety regulations.
- Prepare and submit environmental regulation declarations to customers, covering RoHS, REACH, PFAS, and other applicable standards.
- Maintain the MSDS masterlist to ensure all materials have up-to-date safety documentation and are properly tracked.
- Monitor and ensure achievement of Quality Objectives in KPIs.
- Perform any other tasks assigned by the superior.
Skills/Knowledge/Experience:
- Minimum Diploma or Degree in Engineering / Material Science or equivalent with at least 3-5 years experience in a Manufacturing environment working as Quality Engineer.
- Analytical, self-motivating, initiative, competent and independent, able to work under pressure with minimum supervision.
- Preferably knowledge in Six Sigma, FMEA, DOE, SPC, MSA, GR&R ISO 9001, ISO 14001, ISO 45001, ISO 13485.
- Proficient in MiniTab and Microsoft application such as Excel, Words and Power Point.
- Excellent team player with good presentation, interpersonal and communication skills.
- Good project and time management capabilities.
