(A) Job Summary:
The Senior Public Relations Officer is responsible for managing communication and administrative tasks to ensure smooth operations and positive stakeholder engagement. This role involves coordinating public relations activities, addressing community concerns, and handling administrative duties to support project or organizational objectives.
(B) Essential Job Functions:
The Senior Public Relations Officer is responsible for, but not limited to the following:
Public Relations
- Serve as the primary point of contact between the company and external stakeholders, including clients, government agencies, and the community.
- Manage community engagement activities to address public concerns related to projects or initiatives.
- Prepare and distribute press releases, newsletters, and updates to stakeholders.
- Organize and represent the company at public meetings, events, and forums.
- Develop strategies to enhance the company's public image and maintain a positive reputation.
- Coordinate with various departments and communicate timely to relevant parties on site activities on possible inconvenience.
- Get feedback from the neighboring premises, client and public with regards to the site activities or complaints and make appropriate recommendations to address the issues.
- Prepare logbook on the PR activities and submit to the project head at regular intervals.
- Working closely with clients Community Partnership Manager (CPM) & Manager Community Partnership (MCPN) for any preparation and dissemination of circulars and notices.
- Ensure compliance with regulatory and project-specific requirements related to public relations and administration.
- Prepare regular reports on public engagement activities and administrative progress.
- Attend clients monthly meeting and taking minutes of meeting.
Administration
- Provide administrative support to the project team or management, such as preparing reports, memos, and presentations.
- Maintain and organize files, records, and documentation.
- Coordinate with internal departments to ensure smooth workflow and communication.
- Handle complaints, grievances, or concerns from the public, providing timely resolutions and maintaining transparency.
- Any ad-hoc duties assigned by supervisor.
(C) Minimum Qualifications/ Job Experience:
- Diploma or degree in Public Relations, Communications, Business Administration, or a related field.
- At least 5 years experience in the relevant construction industry.
- Strong organizational and interpersonal skills.
- Ability to influence various stakeholders and build long term relationships.
(D) Knowledge/ Skills/ Abilities:
- Good organizational and interpersonal skills.
- Excellent in writing skills.
- Confident communication and presentation skills.
- Creative with initiative.
- Good organizational and timemanagement skills.
- Team worker with ability to multitask.
- Resilience, to cope if the ideas are turned down or criticized.
- Ability to work with all kinds of stakeholders.
