Senior Public Relation Officer (SPRO)

Responsibilities:

. Handles and resolves conflicts, enquiries, feedback and complaints from client, consultants, building management, public, CAG, NEA and various stakeholders through e-mails and phone calls pertaining to the project.

. Maintains good support and positive relations among organisations, stakeholders and the public.

. Planning and launching of public relations programme

. Responsible for the production of all communication materials related to the public relations effort

. Maintains proper record of all public relation cases, correspondences and communication materials.

. SPRO is to proactively initiate and take charge all public relations engagement and outreach activities, such as face-to-face dialogue sessions, exhibitions, roadshows etc

. SPRO shall interface with the LTA, CAG, PTO and all relevant stakeholders on the design of visuals on the hoardings at stations.

. SPRO will also serve as secretary to meetings/dialogue sessions and briefings to the stakeholders etc. and submit a minutes of meeting after each session.

. Supports and handles administrative works.

. Manning of 24-hour Project Hotline

. Build and maintain strong relationships with CAG.

. Other ad hoc duties as per assigned.

Requirements:

. Minimum 5 years of SPRO working experience (LTA)

. Bachelor's degree in Public Relations, Communications, or a related field.

. Excellent client facing with strong people orientation ability to build and develop positive relations with the Authority (LTA, CAG, PUB, NEA and stakeholders).

. Proven experience in public relations, preferably in the construction sector.

. Excellent written and verbal communication skills.

. Strong interpersonal and relationship-building skills.

. Must be able to work under pressure.

. Able to work independently with initiative and able to adapt in a fast- paced environment