Senior/Property Officer

Job Responsibilities

• Collaborate with team members to coordinate and oversee contractors in the execution and maintenance of daily estate, horticultural, and cyclical improvement works at public housing estates.

• Conduct regular site inspections, supervise contractors performance, identify defects, and ensure timely rectification of issues.

• Manage and respond to residents feedback, including providing follow-up and call-back services after defect resolution.

• Liaise with grassroots leaders to discuss estate maintenance matters and ensure timely follow-up on related issues.

• Support grassroots leaders in the planning and execution of community events and activities.

• Attend house visits, grassroots meetings, and upgrading project discussions, including those scheduled after office hours, when required.

• Respond promptly to urgent cases referred by managers, grassroots leaders, or the EMSU.

• Address residents feedback and service requests, and assist in managing arrears cases.

• Perform administrative tasks such as sourcing quotations, issuing work orders, and preparing applications for relevant funding.

• Undertake any other ad-hoc duties as assigned by management.

Requirements:

• ITE/Diploma Holders

• Minimum 2 years in similar role

• A team player with good interpersonal and organization skills

• People-oriented with a willingness to learn

• Able to work under pressure