Job Description
To lead and deliver the Distribution Channel Management System & Balanced Scorecard initiatives and system enhancements, ensuring projects are delivered on time, within budget, and in compliance with business, regulatory, and audit requirements, while maintaining operational stability of the system
§ Project & Delivery Management
· Own end‑to‑end project delivery including scope, schedule, cost, quality, risks, and dependencies
· Ensure projects and system enhancements meet agreed SLAs, milestones, and business outcomes
· Manage change control, issue resolution, and project re‑baselining where required
· Oversee multiple concurrent initiatives and prioritize delivery across portfolios
§ Stakeholder & Vendor Management
· Act as primary point of accountability across business users, IT teams, vendors, and external partners
· Establish effective governance, communication, and escalation mechanisms
· Manage vendor performance, contracts, and deliverables to ensure quality and timeliness
§ Risk, Audit & Compliance
· Identify, own, and manage project and operational risks, including regulatory and audit findings
· Ensure system development and delivery comply with internal policies, statutory and regulatory guidelines
· Drive timely resolution of audit issues and risk mitigation actions
§ Business & Technology Alignment
· Partner with business stakeholders to define requirements, objectives, and delivery roadmaps
· Translate business needs into executable project plans and system outcomes
· Maintain awareness of regulatory requirements, emerging risks, and technology trends to safeguard the organization proactively.
Qualifications & Certifications
· Degree in Information Technology, Computer Science, or related discipline
· Project Management certification (PMP, CITPM or equivalent) preferred
Experience & Competencies
· At least 7 years of IT experience, with strong experience managing IT projects
· Strong track record in managing business‑critical systems, regulatory‑driven initiatives, and vendor‑led delivery
· Excellent stakeholder management, communication, and leadership skills
· Strong risk mindset with experience handling audit, compliance, and regulatory scrutiny
