Summary
- We are seeking a highly technically competent individual to join us as Digital Project Manager to work on exciting Digital Transformation Projects.
- The successful candidate will be responsible for the entire lifecycle of key digital transformation projects to achieve the company's growth objectives.
- The appointed candidate will also work closely with the Technology & Data leadership team and business stakeholders to develop and deliver engaging and interactive customer-facing solutions.
Responsibilities
- Ensure projects & enhancements are delivered successfully within budget, on schedule and adhere to internal policies, processes & standards such as contract management, Agile / SDLC and cybersecurity etc.
- Develop, review and maintain the overall technical architecture for assigned systems such as Website, Mobile App and relevant 3rd-party integrations.
- Collaborate with vendors and team members both within T&D (across App, Infra, Network, Architecture, Cybersecurity, Data etc.) and business stakeholders and manage vendors to deliver projects in a timely manner.
- Collaborate actively with business users to understand existing challenges, propose potential improvements / alternative solutions and technologies to bring about high-quality data-led transformative solutions.
- Work with Solutions Architecture and Cybersecurity team to design and implement scalable, secure, and high-performing systems that meet business needs.
- Evaluate and recommend new technologies, tools, and platforms to improve existing systems and solutions.
- Communicate technical concepts and solutions to both technical and non-technical stakeholders.
- Work on integration, analysis and assessment of plans and strategies across multiple projects.
- Anticipate, manage, negotiate and mitigate project risks effectively to ensure deliverables are on track.
- Identify, manage and resolve complex issues and raise escalations timely, where necessary.
- Provide secretariat support for meetings at various organisational levels (i.e. Group, Department, and Project), which includes but is not limited to coordination, preparing presentation decks and minutes taking.
- Provide support in conducting Feasibility Studies, Industry Benchmarking / Research and Pilots.
Skills required:
- Able to analyse and translate business challenges / requirements into solutions and communicate these findings and recommendations effectively.
- Be highly motivated with a positive mindset and doer mentality.
- Possess a strong sense of ownership and high level of professional responsibilities and ethics.
- Possess excellent business communications skills (written, verbal and visual presentation) for conversing with business units and technology stakeholders.
- Proven experiences in large scale, complex digital transformation projects. (Covering most stages of project lifecycle such as planning, market sensing, budgeting, tendering, design, development, implementation delivery, testing, change management, and transition to operations etc.)
- Strong project management skills (across all project management disciplines).
- Good business acumen to negotiate with business counterparts and vendors.
- Exhibits strong vendor management skills.
- Flexibility to prioritise multiple demands in a fast-paced and high-growth environment.
- Demonstrate strong analytical, problem solving and communication skills.
Qualifications & Requirements:
- Degree in Computer Science, Engineering, Information Systems or related discipline
- Minimum of 10 years of experience in IT project management, with good appreciation of business needs and strong experience in digital build.
- Candidates with more relevant experiences may be appointed at Senior Manager level.
- Industry certifications in the following or equivalent will be a plus. (i.e. PMP, CITPM, Agile, SCRUM, COBIT, ITIL Change Management, Lean, Six-sigma, Design Thinking etc).
- Strong technical knowledge and experience in a variety of systems and solutions, including the following: Salesforce (sales cloud, service cloud, marketing cloud, loyalty cloud, data cloud) Adobe Experience Manager as a Cloud Service (AEM CS) - (AEM CS Assets, Sites, dynamic media etc)
- Microsoft Azure and Power BI
- High-availability design concepts to empower mission critical live events (example: Website / App)
- API gateways and database technologies (e.g. Microsoft SQL Server, Oracle DB etc)
- Networking technologies (e.g., TCP/IP, DNS, DHCP)
- Cyber-Security technologies and concepts (e.g., Singapore PDPA, Data Protection Impact Assessment (DPIA), penetration testing, vulnerability assessment, firewalls etc.)
- DevOps tools and practices (e.g., Continuous Integration, Continuous Deployment)
- Experience in the following Public Sector ICT processes (or equivalent) are advantageous:
- Large scale ICT procurement and Project / Product Management ICT Quality Management System (QMS) and audit function)
- Annual / multi-year budget planning and tracking
Business domain experience
- End-to-end systems implementation experience (of both SaaS and COTS solution) in three or more of the following business domain areas in the Sports, Entertainment and Lifestyle industry will be advantageous.
Primary focus:
- Public customer facing systems for commercial venues (Mobile Application, Website and Digital Maps).
- Customer Relationship Management (CRM), Marketing Automation, Loyalty (Salesforce or equivalent).
Secondary focus:
- Smart Precinct / Smart command-centre / Intelligent Building (both front and back-of-house ops)
- Digital Twin, Video Analytics for public safety, People counting etc (covering pre, during and post events)
- F&B Point-of-Sales, Inventory Management, Events catering (covering QSR & MICE dining concepts)
- Point-of-Sales, Inventory Management (for Facilities Booking or Retail)
- Digital Signage Systems, IPTV and Content Management Systems.
If you are facing issues submitting your application through Linkedln, please email us your resume at [Confidential Information] with the job title.
Only shortlisted candidates will be notified.
The level of appointment will depend on the qualifications and experience of the candidate.
For more information on The Kallang Group, refer to www.thekallang.com.sg
