Senior Project Manager

The Senior Project Manager is responsible for the delivery of large and extra-large projects, typically spanning 12-24 months from planning through final implementation. Projects are complex and involve multiple stakeholders across AmBank's Lines of Business and Group subsidiaries. The role is accountable for leading the full project lifecycle - from initiation, planning, execution, and monitoring to closure - ensuring successful delivery within scope, budget, timeline, and quality standards. Responsibilities include governance, issue and risk management, financial management, vendor oversight, stakeholder engagement, and change management, with a strong emphasis on leadership and accountability.

Key Responsibilities:

Financial

• Establish project budgets, complete PEMs, and monitor and track project costs.
• Track vendor and project-related payments, ensuring deliverables are verified before payment.
• Ensure projects meet financial KPIs, with budgets typically ranging from RM10 million and above.

Customer

• Engage with business stakeholders and SMEs to identify requirements, address issues, and align solutions.
• Maintain 360° communication across and stakeholders to align deliverables.
• Build strong working relationships across business, IT, and external partners to drive project success.

Process

• Strategy & Business Case: Define project strategy, business requirements, and validate the approach through a formal business case with business stakeholders.
• Preparation: Develop a high-level work breakdown structure, create project initiation documents, and secure project resources.
• Design: Oversee creation of deliverables in line with strategy, business case, and initiation documents.
• Development & Testing: Manage planning, development, and testing phases, ensuring components are delivered to quality standards.
• Training & Readiness: Support training of users, data migration, and preparation for launch (go-live).
• Support & Benefits Realization: Assist in post-launch activities, tracking benefits realization and providing transitional support.
• Closure: Finalize documentation, complete post-implementation reviews, and ensure project lessons learned are captured.
• Governance, Quality & Risk Management
• Ensure compliance with internal project governance and relevant regulatory requirements.
• Track and manage risks, issues, and scope changes, escalating where appropriate.
• Contribute to audits and reviews to ensure adherence to standards and best practices.

Leadership & Team Management

• Lead project teams ensuring alignment and accountability.
• Coordinate across business, IT, vendors, and support functions to achieve project objectives.
• Provide coaching and support to junior staff and analysts.

Qualifications & Skills:

• Tertiary qualification in Information Technology, Business Management, or related discipline.
• PMP or equivalent certification mandatory.
• Minimum 10 years project management experience, covering the full project lifecycle.
• Experience delivering medium-to-complex system implementation projects, preferably in banking or financial institutions.
• Strong business and commercial acumen, with at least 2 years prior experience as an Analyst or equivalent role.