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4,500 SGD 7,000 SGD
Manufacturing(Electronics/Semiconductors)
Our client is the market leader in semiconductor test systems and equipment.
The Senior Production Support Engineer provides post-sales technical support at customer sites, ensuring optimal equipment performance and production efficiency. This role focuses on production ramp-up, yield and OEE improvement, technical issue resolution, and implementation of performance-enhancing solutions.
The incumbent will work closely with customers, internal engineering teams, and service sales to drive operational excellence and long-term customer satisfaction.
Responsibilities
- Provide comprehensive post-sales technical support for the advanced automated test equipment (ATE).
- Support customer production ramp-up and drive improvements in yield and Overall Equipment Effectiveness (OEE).
- Troubleshoot and resolve production-related issues, including correlation discrepancies, low yield, and test program challenges.
- Lead or support technical problem resolution projects at customer sites.
- Collaborate with the Service Sales team to identify opportunities for solution-based services.
- Ensure all service contract deliverables are met in accordance with agreed timelines and quality standards.
- Provide technical feedback to factory teams for product enhancements and new design improvements.
- Offer consultancy support to customers on equipment performance optimization.
- Lead or assist in equipment integration into customers factory automation and smart manufacturing systems.
Requirements & Preferences
(Must)
- Bachelor's Degree in Electronics, Electrical Engineering, or a related discipline.
- 4-6 years of after-sales service and/or production support in semiconductor testing and/or product engineering environments.
- Strong understanding of semiconductor test processes and production environments.
- Knowledge of C++, script programming
- Solid understanding of OEE and experience driving measurable improvements.
- Self-motivated, proactive, and able to work independently and as a sole contributor in dynamic production environments.
- Willingness to travel occasionally, including short-notice assignments.
(Advantageous)
- Experience in 93000 software/debugging tools will be advantageous.
- Familiarity with smart factory concepts and production digitalization is an added advantage.
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What you will receive
- AWS: 1 month
- Global Bonus (Depending on Company & Individual Performance)
- Annual Leave: 18 Days (Maximum up to 21 Days)
- Medical Leave: 14 Days
- Medical Benefits & Insurance
- Car Allowance: SGD 1,200 (T&C applies)
08:30 17:30
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As one of the leading Japanese Recruitment Agencies in Singapore, Reeracoen Singapore offers professional recruitment solutions extending across temporary, contract, permanent and outsourcing to the Singapore workforce. We take pride in our solutions provided to our business partners, assisting not only job seekers in finding suitable employment but also supporting business enterprises in talent acquisition.
Job ID: 143415031
