Senior Product Specialist

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology

At Leica Microsystems, one of 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what's possible.

Learn about the which makes everything possible.

The Senior Product Specialist is responsible for Owning the bestinclass clinical application support across the product lifecycle-before, during, and after installation-to ensure safe, effective, and confident customer use in clinical and operating theatre environments. They will be the technical authority for prospective and existing customers, enabling informed purchasing decisions through highquality demonstrations, presales consultations, and clinical credibility and Ensure rapid troubleshooting, high system uptime, and continuous improvement of application processes and training, while feeding market and clinical insights back into the organization.

This position reports to the Head of Sales, Medical and is part of the Sales/Commercial team located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Deliver Expert PreSales & Clinical Demonstrations - Partner with Key Account Managers and Channel Partners to lead product presentations, demonstrations, and clinical discussions, translating technical features into clinical and customer value.
• Provide Advanced OnSite Application & Technical Support- Support customers through installations, inservice sessions, operating theatre application, and advanced troubleshooting-working closely with Field Service Engineers for integrated solutions.
• Execute HighImpact Customer Training & Education- Design, maintain, and deliver structured training schedules and materials for product platforms, ensuring clinicians and users achieve proficiency and confidence.
• Ensure Responsive PostInstallation & Emergency Support- Serve as the primary technical contact for applicationrelated issues, providing timely onsite support, flexible coverage, and emergency response as customer and business needs require.
• Drive Market Feedback & Continuous Improvement- Capture customer insights on clinical trends, technical needs, and competitive dynamics to support sales strategies, product development, and continuous improvement initiatives within the Applications/Technical function.

The essential requirements of the job include

• Degree in Life Science/ Biomedical/ Bio and Engineering Fields with minimum 5 years of relevant product or technical experience in medical device/equipment industry
• Strong understanding of medical device functionality, surgical procedures, and operating theatre workflows to support realworld clinical application. Ability to diagnose complex system and application issues methodically
• Clear, confident communicator able to engage clinicians, engineers, distributors, and internal stakeholders at all organizational levels.
• Skilled at translating technical knowledge into commercial value, supporting sales conversations without losing clinical credibility. Capable of managing multiple priorities, schedules, and onsite commitments independently in a fastpaced, customerdriven environment.
• Proven ability to work crossfunctionally with Sales, Service, Marketing, and Channel Partners while leading through influence. Selfmotivated, detailoriented, dependable, and adaptable-comfortable working independently, under pressure, and with flexible hours to meet customer needs.

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

• Ability to travel - 40-50%

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at .

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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