Senior Product Quality Engineer (Semiconductor Equipment Maker)

Responsibilities

• Handling key customer in sense of complaint handling / escalations for all provided platforms.
• Act as the company's coordinator and ensure issue resolution all over the sites.
• Participate customer audits and customer improvement programs
• Participating in customer quality calls and Task force meeting.
• Close collaboration with the field service, product line & technical support to drive improvement activities and process issue resolution / closure.
• Handling Product Quality circles
• Participation in steering committee meetings for related platform
• Strong interaction with production facility
• Preparation of after sales data and KPI monitoring and reporting
• Lead all project related documentation and ensure communication (8D-Report, action plans and follow up).

• Degree in Mechanical / Electrical / Mechatronics / Machining related with 5 years working experience in similar industry.
• Quality engineering experience in a mechatronic background for at least 5 years
• Experience as PJM or knowledge in project management skills.