About the job
We are hiring a Product Manager to drive the development of next-generation SaaS and Generative AI products. The role involves owning the end-to-end product lifecycle, collaborating with cross-functional teams, and delivering impactful customer experiences. Experience in SaaS products, workflow optimization, and data-driven decision-making is preferred. Exposure to Agentic AI, LLMs, and Gen AI applications will be a strong advantage.
If you're passionate about building AI-powered products in a fast-paced environment, we'd love to connect.
Key Responsibilities
- Drive end-to-end product lifecycle management – from ideation, feature prioritization, to launch and post-launch analysis – for a suite of B2B SaaS products
- Collaborate with engineering, design, marketing, and customer success teams to ensure successful product delivery aligned with business goals and user needs
- Lead workflow definition and optimization, ensuring seamless and scalable customer journeys across the product suite
- Analyze usage data, product metrics, and customer feedback to drive data-informed decisions and continuous product improvement
- Oversee client onboarding, launch, and post-launch experience, prioritizing tasks based on criticality and impact
- Monitor client engagement and health metrics to proactively identify and mitigate potential churn risks
- Work with cross-functional teams to build and scale Gen AI-powered applications, enhancing automation, personalization, and user engagement
- Support internal process improvements and automation initiatives to streamline product operations and accelerate time-to-market
- Serve as a voice of the customer internally, advocating for high-impact features that enhance value and usability
- Lead and manage a team of Product Managers while driving collaboration across cross-functional teams to ensure successful product execution and delivery
Qualification
- 5–7 years of post-MBA experience in Product Management or a related field, preferably in SaaS or enterprise technology
- MBA from a Tier-1 institute strongly preferred
- Demonstrated experience in managing SaaS products and a strong grasp of the software development lifecycle (SDLC)
- Exposure to building or integrating Generative AI capabilities within software products is a strong advantage
- Excellent verbal and written communication skills with a track record of effective stakeholder and client engagement
- Strong analytical and project management skills, prioritization, and multitasking abilities in fast-paced environments
- High attention to detail and a strong bias for action and quality
Good to Have
- Experience with Agile methodologies and tools like Jira or Asana
- Background in user research or UX/UI collaboration
- Knowledge of AI/ML concepts and real-world implementation in products
- Experience working on agentic AI products, including autonomous workflows, multi-agent systems, or AI-driven decision-making applications, is highly preferred
- Understanding of Large Language Models (LLMs), prompt engineering, and LLM-powered product integrations is preferred
