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Key Responsibilities:
. Own the product lifecycle from problem definition through delivery and continuous improvement.
. Engage users to understand needs, pain points, and problem statements.
. Conduct as-is and to-be process mapping and facilitate process redesign sessions to identify consolidation and improvement opportunities.
. Define product vision, strategy, and roadmap aligned to business outcomes.
. Translate business and user needs into clear requirements for technical team.
. Work closely with users to design, build, test, and release product features for every sprint, ensuring timely achievement of roadmap goals.
. Monitor outcomes, gather feedback, and iterate the product to maximize value and adoption.
. User requirements and design documentation are to be completed and handed over accordingly to support the build phase.
. Support users to drive change and product usage.
Experience and Skills Required:
. At least 7 years of experience of delivering measurable business outcomes through digital product transformation.
. Proven experience in conducting requirement gathering and translating findings into clear product requirements.
. Proven experience in conducting process mapping and facilitating process redesign to drive business transformation.
. Ability to define success metrics and evaluate whether MVP outcomes have been achieved.
. Excellent stakeholder management and communication skills
. Familiarity with agile product development methodologies.
. Experience in delivering digital products within Singapore Government.
. Familiarity with low-code platforms or no-code platforms, such as Microsoft Power Platform (i.e., Power Apps, Power Automate, and Dataverse)
. Relevant certifications such as Certified Product Owner or Certified Business Analyst (BA)
Job ID: 149002831
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