Senior Procurement Service Delivery Manager

Key Responsibilities

• Serve as senior strategic partner to a global and regional procurement organization
• Oversee the full indirect spend landscape, with particular focus on APAC regional requirements
• Ensure high-quality sourcing, contracting, and operational service delivery
• Coordinate cross-regional category experts and delivery teams across multiple time zones
• Lead governance structures, steering committees, and executive-level reviews
• Proactively manage risks, escalations, and complex cross-border procurement matters
• Drive continuous improvement and digital enablement initiatives, including AI-supported solutions
• Ensure transparency and accountability regarding savings, performance, and value creation
• Build and strengthen long-term, trust-based client partnerships

Your Profile

• Strong background in indirect procurement, consulting, or managed services environments
• Experience operating in complex, multinational organizations (APAC exposure is a plus)
• Proven senior stakeholder management capabilities
• Strong service orientation and client-centric mindset
• Ability to lead through influence without formal authority
• Structured, resilient, and solution-oriented working style
• Interest in digital transformation and modern procurement tools (e.g., S2P, AI, analytics platforms)
• Comfortable working with international expert teams
• Fluent English required; additional Asian language skills are advantageous