Key Responsibilities
Support Adoption and maintenance of New and National Systems
- Provide on-site user support during implementation of new systems/modules.
- Perform configuration and parameter setup in vendor applications and products, and collaborate with various stakeholders for setup
- Facilitate inter-operability and integration of Information systems and automation systems for medications.
- Prepare and perform system testing with the appropriate test plans and data.
- Develop system specifications and perform configurations and setups accurately.
- Audit data entered by end users.
- Pull out reports for analysis and perform strategic planning with relevant stakeholders.
- Review national or hospital level policies and procedure manuals together with stakeholders and ensure revisions to systems are done accordingly.
- Understand and participate in workflow discussion to facilitate in the development of training curricula.
- Discuss build content and configuration with end user
- Build medication according to content collection and configure medication to ensure seamless translation to downstream system
- Build clinical decision support configuration
- Perform root cause analysis for medication error or near miss if related to pharmacy systems when required
- Make suggestion on system functionalities and configurations to improve medication safety when required
Support Legacy Pharmacy Systems
- Troubleshoot and track issues
- Attend to tickets raised by end users
- Prepare and perform system testing with the appropriate test plans and data
- Support audits and data extractions as required
- Provide end-user training to champion users
- Provide out of office hours support when rostered
- Serve as team representative on task force, workgroup or committee as needed.
- Gather opinions, information and recommendations from various healthcare professionals and stakeholders and present information to the team lead for discussions.
- Be involved and participate in ERM (enterprise risk management) efforts - to ensure risk wrt informatics data and system are managed in these categories ie: data integrity and compliance, confidentiality, financial, medication safety, operational and strategic planning
Job Requirements
- Min Bachelor's Degree in Pharmacy
- Registered with Singapore Pharmacy Council
Interested candidate, kindly send a copy of your resume to
[Confidential Information]
Adeline Lim Xin Ying [R23112000]
Email Address: [HIDDEN TEXT]
Recruit Express Pte Ltd
EA Licence No: 99C4599
