This is a hands-on role suited to an experienced HR generalist who enjoys variety, ownership, and working closely with the business. You will be the first point of contact for people-related matters and will balance day-to-day HR delivery with pragmatic advice and continuous improvement. This role will play a critical part in shaping culture, performance, and workforce capability to support long-term business growth.
Key Responsibilities:
HR Operations & Employee Lifecycle
- Own end-to-end HR operations across the employee lifecycle, including onboarding, offboarding, contracts, and policy management.
- Act as the first point of contact for employee and manager queries, providing practical, compliant, and commercially sound advice.
- Manage employee relations matters, including performance issues, grievances, and disciplinary processes.
- Ensure accurate HR administration, documentation, and data management, supported by the HR Administrator.
Compensation, Benefits & Payroll Support
- Support the design and implementation of compensation and benefits practices aligned with the business and market.
- Coordinate salary reviews, benchmarking, and incentive processes in partnership with leadership.
- Ensure compliance with local labour laws and support payroll processes in collaboration with finance or external vendors.
- Oversee employee benefits administration, including insurance, leave, and wellbeing initiatives.
Performance Management & Manager Support
- Support the OKR performance review process and ongoing performance conversations across the business.
- Guide managers on goal-setting, feedback, performance improvement plans (PIPs), and employee development.
- Help embed practical performance tools where appropriate.
Learning, Development & Capability Building
- Support learning and development initiatives, including onboarding, manager capability, and targeted skills training.
- Identify skills gaps and work with leaders to recommend practical development solutions.
- Coordinate external training providers or learning platforms as needed.
People Partnering & Culture
- Build strong relationships with leaders and teams, acting as a trusted advisor on people matters.
- Support initiatives that strengthen culture, engagement, and ways of working.
- Contribute to employer branding and employee experience improvements.
HR Systems, Compliance & Reporting
- Maintain HR systems, records, and reporting to ensure accuracy and compliance.
- Ensure adherence to local employment legislation, company policies, and best practice.
- Prepare basic HR metrics and insights to support decision-making (e.g. headcount, turnover, leave).
Team Leadership
- Manage and develop a HR Administrator, providing coaching, guidance, and on-the-job development.
- Set clear priorities and ensure high-quality delivery of HR administration and support.
Candidate Profile:
Experience & Knowledge
- 710 years experience in HR, with strong exposure to generalist and operational HR responsibilities.
- Experience working in a stand-alone HR role or small HR team environment.
- Solid understanding of local labour laws, HR operations, and employee relations.
- Experience supporting compensation, benefits, and performance processes.
Skills & Attributes
- A practical, hands-on HR professional who is comfortable rolling up their sleeves.
- Strong relationship-builder with the ability to partner effectively with managers and leadership.
- Confident advising on people matters with sound judgement and a balanced commercial lens.
- Organised, detail-oriented, and capable of managing multiple priorities.
- Comfortable developing a junior team member and leading through influence rather than hierarchy.
Mindset
- Curious and adaptable, with interest in contributing to more strategic people initiatives over time.
- Values-driven and people-centric, while remaining pragmatic and business-focused.
- Thrives in a fast-moving, creative environment with evolving needs.
