Senior Patient Service Associate, Specialist Clinics Operations

Responsibilities:

• Responsible for effecting clinic session changes in system, registering and liaising with different stakeholders to manage patient appointments, as well as other administrative duties
• Meet quality standards and achieve department KPIs on a monthly basis
• Provide excellent customer service and meticulous administrative support
• Any other duties assigned from time to time

Requirements:

• GCE N/ O / A Level, NITEC, Higher NITEC or Diploma in any relevant discipline
• 1 to 2 years of working experience, preferably in healthcare industry
• Candidates with no prior experience are welcome to apply
• Good interpersonal & communication skills
• Proficient in Microsoft Office applications

Working Schedule:

• Mon Fri | Office hours (staggered)
• 1 half day Sat (AM) every 8 weeks