Senior Partner Manager

Sinch is a global customer engagement platform that provides communication services for businesses across messaging, voice, and email. Sinch's services are used by more than 150,000 businesses, including many of the world's largest tech companies.

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

With presence in more than 60 countries, whether you know us or not, you've definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.

Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries.

As a Senior Partner Manager, based in Singapore, you will own and grow a portfolio of strategic channel partners while also playing a key role in driving new business growth through the recruitment and activation of new partners and resellers. This role is critical to scaling our indirect sales business and expanding market penetration across the region.

You will lead joint go-to-market planning, enablement, and co-selling initiatives with partners (resellers, distributors, managed service providers), while actively sourcing and developing new strategic channel relationships that create incremental pipeline and revenue. The role requires a strong blend of partner relationship management, business development, and cross-functional collaboration.

Key Responsibilities include:

Portfolio Growth & Partner Management

• Own, manage, and expand key channel partner relationships with direct revenue accountability.
• Drive joint business planning, QBRs, and execution of go-to-market strategies with partners.
• Lead co-selling initiatives with direct sales teams, ensuring pipeline creation and revenue attainment.
• Analyse partner performance metrics, pipeline, and revenue contribution to identify areas for improvement and growth.
• Serve as an internal advocate for channel partners, ensuring they have appropriate support and resources.

New Business & Partner Acquisition (Strategic Growth Focus)

• Identify, source, and onboard new channel partners and resellers aligned to strategic growth segments.
• Build and maintain a targeted partner acquisition pipeline, focusing on high potential partners that can deliver incremental revenue.
• Lead prospecting and engagement with new channel opportunities, including solution-led discussions and commercial onboarding.
• Develop partner value propositions and commercial models in collaboration with internal stakeholders (Sales, Product, Legal, Finance).
• Drive activation plans for newly signed partners, ensuring strong enablement, early wins, and ramp to revenue.

Cross-Functional Collaboration & Channel Enablement

• Collaborate with Marketing and Partner Enablement to build scalable channel programs, training, and campaigns.
• Provide market and partner insights to influence sales strategy, product roadmap, and channel program design.
• Ensure partner compliance with program requirements, brand standards, and sales processes.
• Represent the company at partner events, conferences, and industry forums to strengthen relationships and expand market presence.

To be successful, you will possess the following skills and attributes:

• Demonstrated success in building and growing high-performing channel partnerships with measurable commercial outcomes.
• Proven ability to source and close new strategic partners/resellers, with experience driving partner onboarding and activation.
• Strong understanding of channel economics, partner business models, and indirect sales cycles.
• Strong cross-functional collaboration skills; able to influence without direct authority.
• Data-driven and analytical mindset with experience in partner performance reporting and pipeline management.
• Strong business acumen with the ability to connect partner capabilities to customer value and company strategy.
• Excellent communication, presentation, and relationship management skills.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering the following;

• WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.

• TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.

• STAY HEALTHY: Physical wellness supports mental wellness, so we offer wellness programs

• TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses

• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.

• TREAT YOURSELF: Access to rewards programs that offers a wide range of discounts and deals across retail, entertainment and much more.

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.