SENIOR OPERATIONS MANAGER

Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers

• Create and implement best practice logistics principles, policies and processes across the organization to improve operational and financial performance

• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements

• Monitor quality, quantity, delivery times, and transport costs

• Negotiate rates and contracts with transportation and logistics providers

• Recommend optimal transport modes, routes or frequency

• Select carriers/suppliers and monitor service against performance criteria

• Ensure carrier compliance with company policies or procedures for product transit or delivery

• Resolve problems concerning transportation, logistics systems, imports or exports or customer issues

• Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to others

• Assess and make recommendations for logistics processes in potential new facilities or plants and advise of cost implications and efficiency

• Support continuous improvement initiatives and identify inefficiencies and cost optimisation opportunities

• Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports

• Identify and resolve any inventory discrepancies and ensure inventory and system records agree

• Identify savings by removing waste or unnecessary steps in the logistics process

• Interpret trends and analyse and review data. Provide meaningful logistics data to others in the organisation to aid customer service and cost improvements

• Ensure IT systems in place are effective, maintained and accurate

• Ensure metrics, reports, and process documentation is available

People Management

• Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements

• Set departmental objectives/KPIs and review and assess ongoing performance of direct reports

• Report on achievement of targets and identify any actions required

• Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

Financial Budget and Control

• Hold responsibility for department budget

Environmental

• Conduct or review environmental audits for logistics activities to ensure processes are as environmentally friendly as possible

• Review opportunities to be as environmentally friendly as possible

Self-Management

• Comply with the Health, Safety and Environmental Policies

• Support encourages and develop team

• Proactively contribute to creating a good team atmosphere

• Anticipates and overcomes obstacles

• Makes useful links to arrive at insightful plans and solutions