Responsibilities
- Support and coordinate operational projects by gathering requirements, working withIT/vendors, managing UAT cycles, and ensuring smooth rollouts to business users.
- Develop user documentation and conduct training or walkthrough sessions to ensure successful system adoption.
- Communicate changes to timelines, processes, and project deliverables to stakeholders and ensure alignment throughout implementation.
- Execute daily operational activities including fund movements across various platforms, fixed deposit placements and rollovers, and transactional processing.
- Maintain product configurations such as interest rates and parameters within internal systems, ensuring accuracy and timely updates.
- Review payment and receipt transactions, obtain approvals, and ensure proper controls and documentation are in place.
- Handle operational enquiries from internal stakeholders and external partners, and investigate system-related issues with vendors or platform providers.
- Prepare reports, support audit/compliance queries, and maintain SOPs including drafting, periodic reviews, updates, and rollout of procedural changes.
Requirements
- Diploma or Degree holder with 2 years of experience in operations, project coordination, or a similar role within financial services.
- Comfortable working on both BAU operations and project-based initiatives, with the ability to manage multiple tasks concurrently.
- Strong communication skills to liaise with business users, IT teams, vendors, and external partners.
- Meticulous and process-oriented, with good problem-solving skills and the ability to work in a regulated environment.
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to [Confidential Information]
People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724
EA License Number: 02C4944Registration Number: R1872398
Posting Personnel: Ng Jwee Ken
Ref: W364WV76
