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. Manage the registration process, including registration forms, data entry, and database management.
. Interact with clients/customers to provide information, answer inquiries, and assist with registration-related matters.
. Maintain accurate and up-to-date registration records in compliance with organizational standards and policies.
. Collaborate with internal teams to coordinate registration logistics and ensure seamless event/program execution.
. Handle payment processing and manage registration fees, refunds, and financial records.
. Prepare and distribute registration-related communications, such as confirmation emails, reminders, and instructions.
. Troubleshoot and resolve registration issues, including technical problems and customer concerns.
. Provide on-site registration support during events/programs, including attendee check-in and providing assistance as needed.
. Monitor registration trends and analyze data to identify areas for improvement and implement strategies to enhance the registration process.
. Stay updated on industry trends, regulations, and best practices related to registration and customer service.
Interested candidates, please email your resume to [Confidential Information]
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted
Job ID: 142112125