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Optimum Solutions (Singapore) Pte Ltd.

Senior OpenText AppWorks System Analyst (Banking)

10-15 Years
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Job Description

AppWorks System Analyst – Enterprise Workflow / AML-KYC Banking

Experience: 10+ years

Domain: Banking / AML / KYC / Enterprise Workflow

Role Type: System Analyst / Functional Analyst/Technical Analyst

Role Summary

We are looking for a System Analyst with experience in Enterprise Workflow solutions within the banking domain. The ideal candidate should have strong functional knowledge of AML/KYC processes and hands-on exposure to OpenText AppWorks or similar workflow/BPM platforms.

Preferred Candidate Profile

The best fit would be a candidate with:

  1. AML/KYC functional System Analyst experience with OpenText AppWorks exposure, or
  2. 8–10 years of strong AML/KYC System Analyst experience, even without OpenText/AppWorks experience, or
  3. OpenText/AppWorks workflow experience with willingness to learn AML/KYC banking processes.

Key Responsibilities

  • Work as a System Analyst for enterprise workflow applications in a banking environment.
  • Understand business requirements related to AML, KYC, client onboarding, screening, due diligence, case management, and approval workflows.
  • Analyse current workflows, identify gaps, and translate business needs into functional specifications.
  • Work with business users, compliance teams, technology teams, and vendors to define workflow and system requirements.
  • Prepare and maintain documents such as BRD, FSD, user stories, process flows, use cases, test scenarios, and traceability matrix.
  • Support solution design, configuration, testing, defect analysis, UAT, deployment, and post-implementation support.
  • Coordinate with development teams on OpenText AppWorks / BPM / workflow platform changes.
  • Ensure solutions are aligned with banking controls, audit, compliance, and operational requirements.

Required Skills

  • 5 to 9 years of relevant experience as a System Analyst / Business Analyst in banking or financial services.
  • Good understanding of AML/KYC processes, customer onboarding, due diligence, screening, risk rating, periodic review, and case workflows.
  • Experience in enterprise workflow, BPM, case management, or document management systems.
  • Exposure to OpenText AppWorks is highly preferred.
  • Strong documentation skills: BRD, FSD, process flows, user stories, test cases.
  • Good understanding of SDLC, Agile/Waterfall delivery, SIT, UAT, and production support.
  • Ability to work with business, compliance, operations, technology, and vendor teams.
  • Strong analytical, communication, ownership, and stakeholder management skills.

Nice to Have

  • Hands-on experience with OpenText AppWorks, OpenText BPM, or similar workflow platforms.
  • Prior experience in AML/KYC transformation, remediation, client lifecycle management, or compliance workflow projects.
  • Knowledge of banking regulatory and audit requirements.
  • Basic understanding of APIs, integration, SQL, and system interface concepts

Domain : AML, KYC Banking

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About Company

About Optimum Solutions, Singapore
www.theoptimum.net
Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud,Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Job ID: 150524555