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System Management and Maintenance
Ensure the integrity, accuracy, and availability of data across all systems.
Data Analysis and Reporting
Work with stakeholders to identify and document reporting requirements.
Process Improvement
Identify opportunities to optimize and automate business processes.
Requirements:
Bachelor Degree or Diploma holder with 1 yr of working experience in Workforce Management
Understanding of MIS Support, performance insights in Contact Center environment
Ability to work with stakeholders
Good communication skills
Job ID: 148707979
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