About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Client Services (Credit) - Collections is responsible for interacting with clients, either directly or indirectly, in support of sales, trading, relationship management, or portfolio management activities. The Collections area is responsible for collecting delinquent accounts and rescheduling payments, as necessary, to minimize delinquencies and foreclosures.
Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.
Job Responsibilities
- Provide day-to-day operational support such as data entry, account maintenance, document retrieval, archival, letter and mail handling.
- Review accounts received in the working queue.
- Participate in user acceptance test (UAT) for process automation.
- Respond to internal enquiries on account maintenance matter.
- Handle any other reasonable duties or responsibilities as assigned from time to time.
Job Requirements
- Diploma or Degree holder in any discipline.
- Minimum 2 years of relevant experience in banking environment.
- MS office proficiency (Words, Excel & Outlook).
- Good knowledge/understanding of banking and financial services.
- Fluency in English language.
- High level of accuracy and attention to detail.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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