Primary Role
Responsible for ensuring reliable and secure network connectivity for the Bus ETA ecosystem, including data centre networking and communications infrastructure.
Key Responsibilities
- Design, operate, and maintain switches, routers, firewalls, and network infrastructure supporting the Bus ETA service.
- Monitor network performance and proactively identify connectivity issues affecting ETA data transmission.
- Manage LAN, WAN, VPN, and leased-line connectivity with telecommunications providers.
- Configure and maintain network redundancy, routing policies, and failover mechanisms to minimise service disruption.
- Troubleshoot network incidents and coordinate restoration activities with vendors and service providers.
- Conduct network capacity planning and performance optimisation.
- Implement network security controls, access management, and hardening measures.
- Support data centre cabling, switch, router, and firewall changes/replacements, as well as network equipment lifecycle management.
- Maintain network diagrams, configuration backups, and technical documentation.
- Participate in business continuity planning and provide 24/7 standby support for critical network incidents.
Requirements
- Diploma or Degree in Computer Science, Information Technology, Engineering, or a related discipline.
- Experience in enterprise network administration and infrastructure support.
- Strong knowledge of TCP/IP, VLANs, routing, switching, LAN, WAN, VPN, and network security.
- Hands-on experience with Cisco, Juniper, Aruba, or equivalent networking platforms.
- Familiarity with high-availability network architectures, redundancy design, and failover mechanisms.
- Experience working with telecommunications providers and leased-line services.
- Strong troubleshooting, analytical, and incident management skills.
- Good communication and documentation skills.
- Able to participate in 24/7 standby support when required.
- Preferably 8 to 10 years of relevant experience in network engineering and infrastructure support.
Working Hours
- Monday to Thursday: 8:30 AM - 6:00 PM
- Friday: 8:30 AM - 5:30 PM
- 24/7 standby or on-call support for critical system-related incidents, when required.
Contract Duration
Monthly Salary
EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING
