Responsibilities:
Network Administration
- Perform network administration in a heterogeneous environment (production, DR, test) comprising of network & security equipment, telecommunication links
- Perform hardening, upgrade and enhancement on IT infrastructure components
- Monitor, assess, schedule and implement network, and product-specific security vulnerability patches
- Monitor obsolescence of IT infrastructure components (network systems)
- Monitor expiry and perform renewal of network system password and certificates
- Implement network backups operations to ensure data recoverability and business continuity
- Execute disaster recovery plans for IT infrastructure (network systems) and conduct regular disaster recovery testing and component switchover exercises to ensure usability of standby and DR equipment
Project Management & Support
- Provide infrastructure (system & network) support to projects in accordance to the project timeline
- Manage infrastructure enhancement / upgrade projects in accordance to established project management guidelines
Incident & Problem Management
- Provide second level network support and resolve incidents and problems in accordance to established Service Level Agreement (SLA)
- Perform problem diagnosis on incidents and propose & implement measures to prevent recurrence
Change & Release Management
- Schedule and release network system changes to production environment in accordance to the change management process / procedures
Configuration Management
- Develop and maintain a comprehensive operating system hardware and software configuration database / library of all IT infrastructure components used in the production environment
Capacity & Performance Management
- Perform infrastructure system and network capacity monitoring and planning
- Monitor and perform performance tuning to optimize network performance
Process Management
- Implement the underlying processes supporting IT service management, in conformance to corporate security policies and guidelines
Documentation
Develop and maintain technical and process documents to upkeep IT infrastructure
Education and Experience
- Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field.
- Minimum of 5 years of hands-on experience in managing network and security equipment such as Routers, Switches, Firewalls, VPN, Load Balancer, DNS, NAC
Skills and Knowledge
- Experience in public cloud administration
- Familiar with data center operations
- Good written and verbal communication skills
- Good interpersonal skills and able to work independently as well as in a team
- Strong problem-solving skills, with the ability to quickly develop solutions that balance technical needs and business impact
- Possess customer-oriented mindset
- Ability to manage and priorities multiple tasks and projects effectively
24/7shift
- 1st shift - 7am to 4pm (Mon-Fri)
- 2nd shift - 2pm to 11pm (Mon-Fri)
- 3rd shift - 10.30pm to 7.30am (Mon-Fri)
- 4th shift - 7.30am to 7.30pm (Sat-Sun)
- 5th shift - 7.30pm to7.30am (Sat-Sun)
Professional Certifications
Certifications in Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Check Point Certified Security Administrator Certification (CCSA), Check Point Certified Security Expert Certification (CCSE), Palo Alto Networks Certified Network Security Administrator (PCNSA), Palo Alto Networks Certified Network Security Engineer Certification (PCNSE), NSE (up to level 4) and Certified Network Defender (CND) preferred
