Network Administration
- Perform network administration in a heterogeneous environment (production, DR, test) comprising of network & security equipment, telecommunication links
- Perform hardening, upgrade and enhancement on IT infrastructure components
- Monitor, assess, schedule and implement network, and product-specific security vulnerability patches
- Monitor obsolescence of IT infrastructure components (network systems)
- Monitor expiry and perform renewal of network system password and certificates
- Implement network backups operations to ensure data recoverability and business continuity
- Execute disaster recovery plans for IT infrastructure (network systems) and conduct regular disaster recovery testing and component switchover exercises to ensure usability of standby and DR equipment
- 24 x 7 support is needed (in 5 shifts)
Project Management & Support
- Provide infrastructure (system & network) support to projects in accordance to the project timeline
- Manage infrastructure enhancement / upgrade projects in accordance to established project management guidelines
Incident & Problem Management
- Provide second level network support and resolve incidents and problems in accordance to established Service Level Agreement (SLA)
- Perform problem diagnosis on incidents and propose & implement measures to prevent recurrence
Change & Release Management
- Schedule and release network system changes to production environment in accordance to the change management process / procedures Configuration Management
- Develop and maintain a comprehensive operating system hardware and software configuration database / library of all IT infrastructure components used in the production environment
Capacity & Performance Management
- Perform infrastructure system and network capacity monitoring and planning
- Monitor and perform performance tuning to optimize network performance
Process Management
- Implement the underlying processes supporting IT service management, in conformance to corporate security policies and guidelines
Documentation
- Develop and maintain technical and process documents to upkeep IT infrastructure
Education and Experience
- Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field.
- Minimum of 5 years of hands-on experience in managing network and security equipment such as Routers, Switches, Firewalls, VPN, Load Balancer, DNS, NAC
- Able to support 24/7 operations
Skills and Knowledge
- Experience in public cloud administration
- Familiar with data center operations
- Good written and verbal communication skills
- Good interpersonal skills and able to work independently as well as in a team
- Strong problem-solving skills, with the ability to quickly develop solutions that balance technical needs and business impact
- Possess customer-oriented mindset
- Ability to manage and prioritize multiple tasks and projects effectively
Professional Certifications
- Certifications in Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- Check Point Certified Security Administrator Certification (CCSA)
- Check Point Certified Security Expert Certification (CCSE)
- Palo Alto Networks Certified Network Security Administrator (PCNSA)
- Palo Alto Networks Certified Network Security Engineer Certification (PCNSE)
- NSE (up to level 4) and Certified Network Defender (CND) preferred
Interested candidates kindly submit your updated CV in a Word Format to: [Confidential Information]. Only shortlisted candidates will be notify. Thank you.
