Position Overview
A Senior Project Manager is required to support the Project Director to drive planning, governance, risk management, and manage execution, cross-team integration, and stakeholder relationships to ensure successful delivery. The role requires managing multiple teams and third-party vendors to deliver high-quality outcomes within scope, schedule and budget.
- He/She works closely with the solution vendor, the user organisation, technical agencies, and internal teams to ensure alignment across all workstreams.
- He/She develops and maintains a trusted and strong relationship with key stakeholders and work collaboratively with all parties.
- The role requires managing multiple teams and third-party vendors to deliver high-quality outcomes within scope, schedule and budget.
- The position requires strong leadership, strategic thinking, communication and stakeholder management skills, and the ability to manage complex interdependencies across multiple functional, technical and organisational stakeholders.
Role & Responsibilities
Project Planning & Governance
- Support the Project Director in overall program planning and governance setup.
- Lead project planning across scope, schedule, budget, dependencies, risks and resource needs.
- Establish project governance structures, define decision-making processes, and coordinate across multiple workstreams.
- Review and endorse key project deliverables, procurement activities, solution designs, integrated plans, and cost assessments.
- Ensure the project adopts appropriate methodologies, standards, templates and tools aligned to organisational quality and compliance frameworks.
- Define expectations for reporting, milestone reviews, risk/issue management, including clear escalation pathways.
Stakeholder & Cross-Team Collaboration
- Work closely with the solution vendor and multi-functional teams on design, build, testing, deployment and cutover activities.
- Partner with user stakeholders to clarify requirements, validate workflows, align expectations and ensure business readiness.
- Coordinate with internal teams (programme management, architects, security, infrastructure, data, testing, deployment, change management, etc.) to ensure end-to-end solution cohesion.
- Build strong relationships with senior stakeholders and facilitate alignment on key decisions, trade-offs and priorities.
Requirements, Design & Solution Alignment
- Lead or oversee requirements clarification, design evaluation, and assessment of solution options.
- Ensure requirements and designs are traceable, feasible and aligned with future-state operating and technical models.
- Identify design gaps, risks, interdependencies and constraints across functional and technical workstreams.
- Provide guidance on feasibility assessments, risk mitigation strategies and change impacts.
Project Implementation & Execution
- Drive project execution, ensuring milestones, deliverables, and quality objectives are met.
- Proactively identify schedule risks, scope variations, and resource constraints; recommend mitigation strategies.
- Manage escalations, coordinate issue resolution across internal and external teams, and make sound trade-offs.
- Ensure clear communication and alignment across project teams, vendors, stakeholders and leadership.
Post-Go-Live Stabilisation & Future Operations
- Support go-live readiness, intensive go-live period support, and transition activities post go-live.
- Coordinate defect resolution, operational readiness and knowledge transfer to support teams.
- Participate in planning for long-term maintenance and support (as future operating model are refined).
- Contribute to governance structures that support ongoing system monitoring, enhancements and sustainment activities.
Requirements
- 8–10+ years of experience managing large-scale, complex IT projects, preferably involving enterprise-wide or mission-critical systems
- Healthcare experience advantageous but not mandatory
- Strong programme and project management skills with proven experience in multi-workstream environments
- Excellent communication, negotiation and stakeholder management skills
- Ability to lead and inspire cross-functional teams, including vendors, technical specialists and business stakeholders
- Strong analytical and problem-solving skills, with confidence in managing ambiguity and making sound decisions
- Experience with project management methodologies and the full systems development lifecycle (SDLC)
- Strong organisational skills with the ability to prioritise and manage multiple concurrent activities
- Bachelor's degree in an IT-related discipline or equivalent experience; relevant certifications may be considered
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