Senior Manager, Procurement (2-year contract), Office of Procurement

Job Description

• Provide administrative and operational support for procurement transformation initiatives, including post Ariba adoption.
• Manage stakeholder communications, ensuring timely and accurate handling of inquiries (i.e. Zendesk ticketing system) and requests.
• Conduct Ariba training and coaching to stakeholders.
• Deliver analytical support through data analysis, reports, and dashboards to support procurement decision making.
• Review and administer user access controls (e.g. Ariba licences etc).
• Updating Procurement Policies, Procedures and Handbook changes and implementation.
• Ensure adherence to procurement policies, procedures, and processes.
• Provide support for supplier onboarding activities to facilitate smooth integration and ensure compliance with organisational standards.
• Other duties as assigned.

Qualifications

• Bachelor's degree in related field, with more than 10 years of work experience
• Basic requirements:
• Minimum of 10 years of experience in procurement.
• Proven experience in end-to-end procurement processes and systems, particularly Ariba.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication and training skills.
• Strong decision-making abilities and a proactive approach to problem-solving and conflict resolution.
• Collaborative mindset and ability to work across diverse teams.
• Detail-oriented with a commitment to accuracy in documentation.
• Excellent team working skills with a flexible can-do approach, self-motivation, resilience and a willingness to adapt to the changing needs and priorities.
• Hands-on experience with Ariba procurement platforms, including familiarity with Source-to-Contract (S2C), Procure-to-Pay (P2P), and Supplier Lifecycle & Performance (SLP) processes.
• Preferred requirements but not mandatory:
• Prior experience in process improvement or change management.
• Able to work independently.
• Strong relationship-building skills with stakeholders.
• Ability to communicate and document ideas in a way that is accessible and aligned with leadership expectations.
• Knowledge or exposure to AI tools and concepts is an advantage.

• Provide administrative and operational support for procurement transformation initiatives, including post Ariba adoption.
• Manage stakeholder communications, ensuring timely and accurate handling of inquiries (i.e. Zendesk ticketing system) and requests.
• Conduct Ariba training and coaching to stakeholders.
• Deliver analytical support through data analysis, reports, and dashboards to support procurement decision making.
• Review and administer user access controls (e.g. Ariba licences etc).
• Updating Procurement Policies, Procedures and Handbook changes and implementation.
• Ensure adherence to procurement policies, procedures, and processes.
• Provide support for supplier onboarding activities to facilitate smooth integration and ensure compliance with organisational standards.
• Other duties as assigned.