Senior Manager, Policy & Planning, Office of Human Resources

Job Description

• Policy Development & Governance
• Formulate and review HR policies and strategies to ensure relevance and alignment with organizational priorities.
• Establish governance frameworks and harmonize HR guidelines and practices across schools and departments where applicable.
• Strategic Workforce Planning
• Conduct workforce analytics to identify gaps, highlight key manpower trends, and propose strategies to address them.
• Partner business units to understand business needs and workforce requirements to support their manpower planning needs.
• Research, Benchmarking & Analysis
• Conduct research on HR trends, market practices and regulatory changes to guide policy recommendations.
• Perform benchmarking with higher education institutions and relevant sectors to ensure competitiveness and relevance of HR frameworks.
• Stakeholder Engagement & Consultation
  • Engage key stakeholders (e.g Deans, Department Heads, the Union, HR colleagues, employees etc.), to gather feedback and ensure buy-in for policy changes.
  • Provide clear guidance on policy interpretation and support implementation of policies across the organisation.
• Project & Change Management
  • Manage HR policy-related projects, including policy rollouts, system/process redesign etc.
  • Support change management efforts through communication plans, training, and stakeholder alignment.
• Compliance & Risk Management
  • Monitor compliance with statutory requirements and organisational governance policies.
  • Identify HR-related risks and develop mitigating actions, particularly in areas of manpower planning, contractual terms, and employment practices.
• Reporting & Management Information
  • Prepare reports and proposals on key manpower trends and analysis for senior management, boards and committees.
  • Work closely with HR heads to develop and consolidate HR's workplan.
• Other duties as assigned.

Qualifications

• At least 8 years of relevant experience in HR, preferably with strategic workforce planning and policy experience.
• Familiarity with higher education and public sector HR policies and practices.
• Strong strategic and analytical thinking skills, good quantitative skills with fundamental understanding of analytics.
• Strong stakeholder engagement skills to engage spectrum of stakeholders, and ability to navigate diverse viewpoints and build consensus.
• Strong verbal and written communication skills with ability to translate concept into concrete implementation plans, and communicate changes effectively to stakeholders.
• Proficiency with HR analytics tools, HR information systems, ability to use data visualization tools to generate insights for reporting.

• Policy Development & Governance
• Formulate and review HR policies and strategies to ensure relevance and alignment with organizational priorities.
• Establish governance frameworks and harmonize HR guidelines and practices across schools and departments where applicable.
• Strategic Workforce Planning
• Conduct workforce analytics to identify gaps, highlight key manpower trends, and propose strategies to address them.
• Partner business units to understand business needs and workforce requirements to support their manpower planning needs.
• Research, Benchmarking & Analysis
• Conduct research on HR trends, market practices and regulatory changes to guide policy recommendations.
• Perform benchmarking with higher education institutions and relevant sectors to ensure competitiveness and relevance of HR frameworks.
• Stakeholder Engagement & Consultation
  • Engage key stakeholders (e.g Deans, Department Heads, the Union, HR colleagues, employees etc.), to gather feedback and ensure buy-in for policy changes.
  • Provide clear guidance on policy interpretation and support implementation of policies across the organisation.
• Project & Change Management
  • Manage HR policy-related projects, including policy rollouts, system/process redesign etc.
  • Support change management efforts through communication plans, training, and stakeholder alignment.
• Compliance & Risk Management
  • Monitor compliance with statutory requirements and organisational governance policies.
  • Identify HR-related risks and develop mitigating actions, particularly in areas of manpower planning, contractual terms, and employment practices.
• Reporting & Management Information
  • Prepare reports and proposals on key manpower trends and analysis for senior management, boards and committees.
  • Work closely with HR heads to develop and consolidate HR's workplan.
• Other duties as assigned.