Senior Manager - Operations (Aviation)

Job Responsibilities

Conduct fuel farm operations
. Ensure preventive measures are put in place to avoid future recurrence of issues
. Ensure preventive measures are put in place to ensure fuel quality
. Review get well plan and prepare write-off report/action plan if there are fuel losses
. Collaborate with each worksite to obtain relevant demand forecast to review and plan for fuel stock

Perform maintenance operations
. Escalate non-availability of GFE/GFP to customer's senior management
. Approve complex maintenance work in accordance with financial allowable limits (FAL) and oversee complex rectification activities of equipment abnormalities

Ensure operational excellence and compliance with quality and safety standards
. Set direction for new base/projects and engage external stakeholders to ensure smooth transition/ implementation
. Develop business continuity plans to mitigate disruptions
. Drive implementation of changes based on quality and safety reports
. Ensure audits are carried out as per schedule and mitigate non-compliant audit findings with external auditor
. Review Standard Operating Procedures (SOPs) to ensure regulatory requirements are met and procedures can be performed by operations team
. Endorse emergency response plans
. Drive the unit's compliance to data governance and cybersecurity

Manage customer experience and relationships
. Manage strategic contractual issues between operational unit and its customers
. Maintain close links with key customers

Contribute to continuous improvement
. Guide organisational transformation and continuous improvement projects
. Challenge units to adopt new business strategies while actively balancing risk and opportunities to develop new markets

Manage people, finance and organisational development
. Manage career planning and development of Operational Unit employees
. Collaborate with cross-functional ops teams to strategise optimisation of resources and operational efficiency
. Review capital and operating departmental budget
. Review and approve purchase requisition based on financial allowable limits (FAL)
. Ensure cost control of OT and management of MC rate below national average
. Review proposed Scope of Work (SOW) and resources required
. Establish initiatives to improve department's recruitment and retention rates
. Liaise with HR for manpower planning and staffing requirements for all operational unit's worksites
. Front development, communication and implementation of effective growth strategies and processes
. Ensure sales and cost targets are met

Job Requirements

. Degree with operation management skills preferred.
. Prior experience with Aviation industry preferred
. MS Office - Excel, Words and PowerPoint
. Candidate with fuel farm operation experience is a plus