Job Purpose
We're hiring a hands-on, strategic leader to drive StarHub's enterprise mobile product portfolio from core mobile tariffs and value-added services (VAS) to emerging 5G and M2M solutions. As Product Manager, you'll lead a team to deliver differentiated, simplified, and high-impact mobile offerings for Singapore's business customers.
This role is critical to our enterprise transformation. You'll shape the roadmap, influence commercial performance, and lead with data balancing product innovation with strong mobile lifecycle execution. You'll work cross-functionally with Sales, GTM, Consumer Product, IS, Finance, and external partners to grow market share, maintain ARPU, and shift from pay-per-use models to high-value subscriptions.
Key Responsibilities
- Lead the full product lifecycle for mobile tariffs, VAS, device lifecycle services, and 5G/M2M enterprise offerings.
- Shape the vision, roadmap, and go-to-market strategy for StarHub's enterprise mobile and connectivity products.
- Coach and develop a high-performing team of four Product Managers; instill a bias for experimentation and delivery.
- Own the 5G/M2M product roadmap, evolving based on market opportunity and organizational readiness.
- Collaborate closely with IS, GTM, Sales, Finance, and Marketing to deliver product innovation and commercial outcomes.
- Manage partner contracts and alliances across OEMs, device vendors, leasing, and insurance.
- Use financial metrics, large data sets, and market analytics to drive decisions and simplify the product portfolio.
Requirements
- Degree in IT or related field with at least 10 years of product management experience, ideally in telco, tech, or enterprise software. At least 3 years in mobile products: tariffs, VAS, leasing, and/or enterprise mobile services
- Strong financial literacy and ability to extract insights from large, complex datasets
- Familiarity with the Singapore telco and enterprise mobility landscape
- Proven cross-functional leadership and ability to influence at all levels
- Comfortable with ambiguity; thrives in experimentation and delivery environments
- Exposure to Agile delivery, vendor management, and strategic partnerships
