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NTUC Club

Senior Manager, Merchant Acquisition

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  • Posted 8 hours ago
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Job Description

Role Overview

We are seeking a proactive and driven Senior Merchant Acquisition Manager to oversee the expansion, quality, and performance of online lifestyle catalogue. You will be responsible for defining acquisition strategy and lead a team to drive aggressive growth in partner and merchant acquisition.

Key Responsibilities

  • Lead the team to scale and manage the digital catalogue of lifestyle and recreational experiences.
  • Identify category gaps and growth opportunities using market trends. Stay ahead of trends to ensure the platform reflects current consumer interests.
  • Onboard strategic and new partners and programmes, ensuring a diverse and highquality experience assortment.
  • Work with the sales and marketing teams on product push, bundling, campaigns and promotions.
  • Monitor catalogue performance metrics (conversion, completeness, category growth) and GMV (Gross Merchandise Value).
  • Refine operational processes for content workflows, partner submissions, and catalogue updates.
  • Leverage system capabilities to maximise the efficiency of club and merchant operations.
  • Ensure partner compliance with listing standards and service levels.

Preferred Knowledge and Skills

  • 5 years of experience in Partner and Merchant Acquisition, Product Management, or Category Management (e-commerce or OTA, or lifestyle preferred).
  • Strong understanding of Singapore's lifestyle and leisure landscape.
  • Resourceful, analytical, familiar with ecommerce business setup.
  • Strong negotiation abilities and experience working directly with merchants or brand partners.
  • Creative, customer-obsessed mindset with a passion for lifestyle experiences.

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About Company

Job ID: 143150465