The Senior Manager of Hotels Project Development at Resorts World Sentosa manages the entire lifecycle of new hotel development or renovations, from concept to launch, focusing on planning, budgeting, stakeholder coordination (designers, contractors, operators), ensuring brand standards, and overseeing timelines for seamless preopening and operational readiness, blending strategic vision with precise execution for guest experience.
Job Responsibilities:
Project Planning & Execution:
- Develop and manage comprehensive project plans covering timelines, milestones, budgets, procurement, and key dependencies.
- Oversee & coordinate design development stages (concept, schematic, detailed design, and construction documentation).
- Manage multiple concurrent projects with varying complexity and scale.
Stakeholder Management:
- Coordinate with the building enhancement team, interior designers, F&B, IT, and external vendors such as consultants, contractors, hotel/brand operators, authorities, ensuring alignment.
Financial Control:
- Prepare, manage and track project budgets, spend forecasts, and cost plans.
- Participate in procurement processes, vendor evaluation, contract negotiation, value engineering initiatives, raising PO's, facilitate claims and requisitions.
Compliance, Risk & Governance:
- Ensure adherence to safety standards and local regulations.
- Identify project risks early (cost, schedule, quality, supply chain, operational impact) and implement mitigation strategies.
Quality Management & Brand Integrity:
- Ensure design and construction quality meets/exceeds brand standards.
- Oversee mock-ups reviews/inspections to ensure consistency with design intent.
Pre-Opening & Launch:
- Lead hotel pre-opening project activities including Rooms, back-of-house, public areas, and F&B readiness.
- Manage structured handover from project to operations, including snagging, warranties, and defect liability periods.
Documentation:
- Prepare project reports, dashboards, and presentations for senior leadership.
- Maintain documentation including contracts, submissions, approvals, and records.
- Capture post-project reviews and lessons learned to support continuous improvement.
Leadership & Continuous Improvement
- Provide functional leadership, mentoring, and guidance to junior team members.
- Promote best practices in project management, sustainability, and operational design.
- Contribute to long-term development planning and portfolio optimization initiatives.
Required Qualifications
- Bachelor's degree in hospitality management, or a related field.
- Minimum of 5 years of proven project management in hospitality, especially hotel pre-openings, mixed-use, integrated resorts, or luxury hotel environments.
- Proven track record in hotel pre-openings, major renovations, or new-build developments.
- Strong understanding of hotel operations, brand standards, and guest experience.
- Experience working with international hotel brands and operators preferred.
- Knowledge of construction processes, design coordination, and regulatory approvals.
