Senior Manager - Contract Logistics
Singapore
Ryan Owen Associates is exclusively partnering with a well-established international logistics group to appoint a Senior Manager, Contract Logistics for its Singapore operations.
This is a key leadership opportunity for an experienced contract logistics professional to oversee complex, multi-site operations, strengthen customer partnerships and drive operational excellence across the business.
Responsibilities
- Lead contract logistics operations across multiple sites and customer accounts, ensuring service, safety, quality and productivity targets are consistently achieved.
- Manage, coach and develop operations managers and site leadership teams, fostering a high-performance and accountable culture.
- Drive operational transformation, process improvements, system implementations and continuous improvement initiatives.
- Establish and monitor operational KPIs, identify performance gaps and implement appropriate corrective actions.
- Build and maintain strong relationships with key customers, resolve operational challenges and support account growth and retention.
- Manage operational budgets, control costs and contribute to financial planning and forecasting.
- Support new customer implementations, tenders and operational solution design.
- Ensure compliance with contractual requirements, company policies, safety standards and relevant regulations.
- Prepare operational reviews and provide clear performance insights and recommendations to senior leadership.
Qualifications
- Bachelor's degree in Logistics, Supply Chain, Business or a related discipline.
- Approximately 12–15 years of experience in contract logistics or supply chain operations.
Required Skills
- Proven experience leading multi-site operations and managing operations or site leadership teams.
- Strong leadership, stakeholder management and change management capabilities.
- Commercially minded, analytical and confident in managing budgets and operational performance.
- Strong customer-management, communication and problem-solving skills.
- Experience with Warehouse Management Systems.
Preferred Skills
- Exposure to Lean, Six Sigma or other continuous improvement methodologies would be advantageous.
For a confidential discussion, please contact Sanjay Eligeson at Ryan Owen Associates.
