Position Overview: The Business Development Senior Manager (SG/MY) will be responsible for growing the Ticketing, Transportation and Cruise Vertical focusing on the Asia Pacific Region customers for inbound and domestic travel to Singapore and Malaysia. The ideal candidate will have a background in the attraction industry, traditional or Online Travel Agencies (OTAs).
Key Responsibilities- Business Strategy Development:
- Develop and execute business strategies that prioritize growth and positive customer ratings.
- Identify and analyze market trends and competitor activities to pinpoint business opportunities.
- Leadership and Management
- Lead Singapore and Malaysia BD teams to ensure goals are conveyed clearly and initiatives driven by the BD teams achieve targets
- Work with internal stakeholders to ensure that team goals are aligned with counterparts goals to achieve win win situations
- Customer Relationship Management:
- Build and maintain strong relationships with clients, including travel agencies, cruise operators, and other relevant stakeholders.
- Understand client needs and tailor KKday offerings accordingly.
- Sales and Revenue Generation:
- Generate new sales campaigns and work with the marketing team to convert them into bookings.
- Negotiate pricing and contracts to maximize profitability with cruise suppliers
- Monitor sales progress and ensure that corporate goals are being met.
- Innovate product bundling or Value adds to improve sales and profit revenues.
- Market Research and Analysis:
- Conduct market research to identify potential target markets and customer segments.
- Analyze market data and trends to inform business development strategies.
- Collaboration and Communication:
- Collaborate with other departments, including marketing, operations, and finance, to ensure a seamless customer experience.
- Prepare and present proposals to clients that align with their business needs and objectives.
- Other Responsibilities:
- Oversee growth projects, making sales projections and forecasting revenue.
Skills
- Strong business acumen and understanding of the cruise industry.
- Excellent communication, interpersonal, and negotiation skills.
- Proven track record of success in business development or sales.
- Ability to build and maintain strong relationships with clients.
- Strong analytical and problem-solving skills.
- Proficiency in relevant software and tools.
- Attraction, Travel agency or Cruise operator experience or knowledge is a plus.
Qualifications
- Bachelor's degree in Business, Marketing, Economics, or a related field.
- 5+ years of experience in marketing or sale of travel products.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
