Senior Logistics Customer Service Executive #ESY

. Book Contracts/Orders according to customer's request

. Checked that customer's PO pricing are in line with quotation or prior agreement, else rework on pricing calculation to get approval before sending order confirmation to customer.

. Co-ordinate with factory to get special price updated into system

. Monitor on delivery dates and do necessary expediting with factory to meet with client's expectation as close as possible

. Follow-up on payments with clients to ensure payments received prior to shipment arrangement unless otherwise with agreement with SOM in view of urgency of project site requirement.

. Follow up on overdue positions and co-ordinate with Accounts Receivables department in Germany HQ.

. Ensure LC conditions according to terms & conditions.

. Handle LC negotiation and preparation of all necessary documentation.

. Issuance of Debit or Credit notes in case of discrepancies / needed circumstances

. Monitor credit limits & payments

. Release orders per customer's shipping instruction [ensuring Incoterm, forwarders info, delivery address etc are all cleared.

. Arrange for necessary documents for custom clearance be provided (e.g. Certificate of Origin, Test certification etc)

. Process complaints

. Co-ordinate all relevant information to Person in charge in Quality Department

. Arrange necessary documentation for the returns of materials.

. Update of Customer data into SAP and Sales Scout system

. Answer email / phone enquires

Interested candidates, please email your resume to [Confidential Information]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

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