Position: Senior Key Account Manager - IT Logistics
Salary: $5,000 - $6,000
Working Hours: Mon - Fri | 9am - 6pm
Location: Telok Ayer
Responsibilities
- Own the portfolio of IT vertical accounts end-to-end on the commercial side: relationships, rates, scope, escalations and growth.
- Receive newly won accounts from the business development team and onboard them properly - quickly assigning ownership, introducing the team, and putting a maintenance plan in place.
- Grow accounts through lane expansion, new geographies and value-added scope-ups (IOR/EOR, ITAD).
- Identify and pursue opportunities within your book.
- Protect margins and cash.
- Quote with discipline, manage scope creep, keep an eye on billing and ageing receivables on accounts.
- Flag anything that risks profitability or collection.
- Work closely with the SOE and operations teams on quotations and execution.
- Forecast, report & maintain visibility on revenue, pipeline conversion and expected workload for own accounts.
Requirements
- 5 years in account management within freight forwarding, logistics or supply chain.
- Experience managing customer accounts directly, including commercial discussions, service issues, escalation handling and follow-up with key stakeholders.
- Experience handling freight/logistics quotations, rate negotiation, margin management, contract terms and commercial pricing discussions.
Email: [Confidential Information]
Tan Yong Zhi (Jackson) | Reg: R24124461
The Supreme HR Advisory Pte. Ltd | EA No: 14C7279
