Job Description:
- Will be responsible for network related matters, being the point of contact when working with HQ, APAC and vendors.
- Will be responsible for the office IT infrastructure to which wherever located (rotating basis).
- While being the subject matter expert for network, this role is also expected to support other domains of work (desktop, video conferencing, other office equipment), achieving a cross-domain support structure with other team members.
- Will be involved in work supporting 4 offices across Singapore and Brunei.
- Assist the Head of IT in managing and documenting IT processes.
- Assist the Head of IT in regularly reviewing IT process quality.
- Participate in discussions with various departments to meet their business requirements.
- Participate and assist in audit.
- Will be involved in work related to Compliance and Security.
- Able to commit time and achieve delivery for urgent tasks, events and projects.
- Able to lead small to medium scale events and projects.
- To collaborate and communicate directly with Chinese speaking officers, stakeholders, counterparts, and customers in China HQ team
Job Requirements:
- Minimum a diploma in IT or related field.
- Minimum 3 years of Helpdesk support or relevant field experiences.
- Possess basic to intermediate Networking knowledge.
- Possess good knowledge on server room infrastructure and equipment.
- Able to travel overseas for project/maintenance work.
- Participated in the full delivery process of projects.
- Has experience in leading, in any form that may be relatable.
- Has experience working with other Business Units on daily operations or projects.
- Able to cite examples from experience on critical thinking for problem solving.
- Strong sense of ownership and urgency.
- Able to commit time for occasional out of hours tasks/projects/incidents handling.
- Able to adapt in a fast-paced environment.
- Patience, resourceful, possess communication and interpersonal skills.
- Proficiency in Mandarin is essential to ensure effective communication with the Chinese-speaking stakeholders, including head office, business counterparts, and customers based in China.
Interested candidate please click APPLY to begin your job search journey.
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PERSOLKELLY Singapore Pte Ltd
. RCB No. 200007268E . EA License No. 01C4394
. Registration ID Heah Sian Wei
