NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.
- Technical lead and mentor to junior database administrators.
- Lead and manage database changes through change request process & provide status reports to the relevant parties.
- Provide 1st and 2nd level operational database support.
- Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Lead and monitor & measure the performance & availability of databases proactively implement corrective actions identified to improve performance & availability.
- Lead and monitor the agreed service level, document & maintain the configuration of the databases provide regular reporting to relevant parties.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Lead and monitor databases according to standard operations procedures.
- Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Involve and lead in database implementation.
- Keep abreast of database technologies.
- A good team player and leader.
- Prompt 24x7 support.
- Good customer service.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- At least five years of database administration experience
- Proven expertise with Oracle Database administration and Microsoft SQL Server
- Strong knowledge of database security, hardening, and compliance
- Strong problem-solving and analytical skills
- Effective collaboration with cross-functional technical teams
- Ability to manage workload independently and meet project timelines
We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together, we make the extraordinary happen. Learn more about us at ncs.co and visit our LinkedIn career site.
