Senior Information Technology Manager

The IT Senior Manager will support the head of IT on the Information Technology's Hybrid (Cloud and On-Premise) Infrastructure & Enterprise Architecture function. This role is accountable for delivering a secure, scalable, data-driven, and AI-enabled technology ecosystem supporting business growth, digital transformation, and enterprise modernization.

Responsibilities

IT Strategy

Manage the IT strategy, aligned with business growth and digital innovation objectives

Execute the IT operating model, organizational structure, and skills roadmap across all technology domains

Provide advisory to multi-disciplinary teams with a focus on capability building and cross-functional collaboration

Drive change management, digital adoption, and user experience improvements across all business units

Enterprise Architecture & Systems Integration

Manage the Hybrid Cloud Infrastructure and ensure successful integration with SAP, warehouse, IoT and various supply chain systems

Oversee enterprise architecture design, ensuring system interoperability, efficiency, and scalability

Data & AI Governance

Establish data governance, quality, and security standards, ensuring consistent, accurate, and reliable data for decision-making

Standardize dashboards across platforms, markets, dashboards, and reports

Oversee AI governance, including responsible use of GenAI, prompt engineering guidelines, security protocols, and adoption of tools like Microsoft Power Platform

Infrastructure & Compliance

Ensure high uptime across all mission-critical systems (WMS, IT/OT Applications)

Strengthen cybersecurity posture by embedding secure-by-design principles into development and infrastructure processes

Manage network, systems, and application resiliency programs, including disaster recovery and business continuity planning

Improve IT helpdesk productivity through AI-based support tools

Software Development & Engineering

Collaborate with thein-house development of Solution Architects and integration platforms

Promote open-source adoption, code quality standards, DevOps practices, and performance engineering

Ensure consistent development methodologies, documentations, and secure coding standards across teams

Project Management

Oversee strategic IT projects end-to-end, ensuring delivery within budget, timeline, and scope

Manage vendor relationships, contracts, and licensing, including SAP, WMS, cloud/SaaS providers, and Infrastructure partners

Drive cost optimization across hardware, software, cloud usage, and professional services

Ensure IT investments generate measurable ROI and support prioritized business outcomes

Qualifications

Bachelor's degree in IT, Computer Science, Engineering, or a related field

Hands on experience on Cloud Infrastructure (Azure, AWS etc)

Hands-on technical knowledge in networking, system administration, and cybersecurity

12+ years of IT experience

Background in Supply Chain, Logistics, eCommerce, or consumer-facing environments is an advantage

Comfortable operating in a fast-paced environment and like to hands on experimentation of emerging technology