Senior Information Technology Manager

Senior Information Technology Manager

System & Applications

• Technology Management and Implementation
• Execute the company's Applications strategy and technology roadmap.
• Support alignment of IT initiatives with overall business objectives.
• Identify emerging technologies that can provide competitive advantage.
• Applications Support, Implementation & Integration
• Manage and support software systems.
• Oversee design and deployment of new applications and ensure seamless integration with existing systems.
• Monitor performance and optimize efficiency of technology resources.
• Ensure scalability and sustainability of technology solutions.
• Customize applications to fit specific business processes.
• Business Analysis & Solution Design
• Gather and analyse Business Units requirements.
• Translate business needs into technical specifications and application solutions.

Stakeholder Collaboration

• Work closely with business users and vendors.
• Provide training and guidance to end-users.

3rd Party Systems

• Be the point of contact to support application issues.
• Monitor the project progression and provide timely updates to stakeholders

Others

• Policy and Process Management

Governance & Compliance

• Ensure applications meet organizational standards, data security, and compliance requirements.
• Comply with ISO2700:2022 Annex A Control Requirements
• Able to support after-hour operations as required.

Requirements

• Degree in Information Technology or equivalent
• Requires a degree in Computer Science, Engineering, or related fields.
• 10+ years of experience in IT related fields
• At least 5 years of team management experience
• At least 3 years of experience in software system design, development, and maintenance.
• Possess deep knowledge of software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experience with enterprise systems and digital transformation.
• Strong knowledge of enterprise applications in Education Sector preferred
• Experience with Emerging technologies, applications and software.
• Familiarity with databases, programming and server infrastructure.
• SQL Server, SQL Databases, Web programming, Software Development Life Cycle
• Team Management
• Experience in managing IT support teams
• Ability to prioritize tasks and manage multiple incidents concurrently.

Certifications

• ITIL
• PMP
• Microsoft Certifications
• Ability to work under stress and manage multiple tasks
• Ability to stay calm when faced with challenges and work to resolve the issues quickly.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)