Senior/ Guest Service Assistant

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Who are we

AMOY Hotel is named after and inspired by the Zhangzhou people who came from China to settle in Singapore. This boutique hotel is both a tribute to the area's trading past and the hotel of choice for today's modern business traveller. Shunning the norms and restrictions of the usual city hotels, AMOY caters to the sophisticated traveller who values personalised service in an intimate environment.

Job Expectations

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

If the above resonates with you, what are you waiting for Click Apply to send over your resume to us!