Senior General Insurance Specialist

Job Responsibilities:

. Providing prompt and excellent customer service to our leads/customers who have expressed interest to purchase/renew car insurance.

. Advising on the overall car insurance purchase process.

. Achieving monthly sales targets and thinking of ways to maximise lead potential.

. Ensuring adherence to all compliance and regulatory requirements as well as department policies and procedures.

. Following customer's application through to policy issuance.

. Liaising with partners on promotions on an ad hoc basis.

. Following up with customers and being accountable for personal conversion rate.

. Required to take and pass the exams for 2 insurance certifications in Singapore: Basic Insurance Concepts and Principles (BCP) and Personal General Insurance (PGI) from Singapore College of Insurance (SCI).

.All leads will be provided by the company. No face-to-face interactions with customers required.

Requirement:

. At least 10 years of relevant experience in car or other personal insurance sales.

. Proficient in written and spoken English.

. Strong telesales/telemarketing (call center) experience.

. Highly sales-oriented and goal-driven.

. Good product knowledge about car insurance and the industry.

. Able to work under pressure to meet or exceed monthly sales targets consistently.

. Show resilience and persistence when faced with setbacks and challenges.

. Possess good computer literacy and has experience in using CRM.

. Meticulous in administrative matters - i.e. checking application paperwork and timely and accurate CRM data entry.

. Customer-oriented with good follow-up skills.

. Self-motivated and self-disciplined.

. Similar Job Titles: Telesales Agent, Insurance Specialist, Car Insurance Specialist.

. Relevant Companies: General Insurers, Insurance Brokers or agencies.

. Minimum qualification: Bachelor's degree or equivalent.

. Possessing these certifications will be a very strong plus: Basic Insurance Concepts and Principles (BCP) and Personal General Insurance (PGI) from Singapore College of Insurance (SCI).