Senior Executive, Workshop

Description

• Permanent position, Salary up to $5,000 with attractive bonus
• Leadership skill is a MUST

Responsibilities

• Achieve workshop turnover targets by effectively utilizing resources, including staff, equipment, tools, and procedures.
• Collaborate with Technical/Training Department to assess technician training needs, create development plans, and ensure new technicians complete necessary e-Learning within probation.
• Maintain high-quality workmanship and customer satisfaction by performing random quality audits on technician work.
• Properly manage scrap parts storage and arrange timely disposal.
• Adhere to warranty procedures as per guidelines, ensuring compliance in factory hours and FRU allocation.
• Review recurring technical, product, and quality issues regularly, coordinating with the Technical Department to resolve them.
• Conduct staff performance appraisals and counseling sessions to support improvement and achieve monthly sold hours targets.

Skills and Qualifications

• At least 6 years of relevant experience
• Nitec in Automotive Technology (light Vehicle) or higher educational level
• Certification of Motors Trade Industry is preferred