Senior Executive, Sales & Marketing

Main roles and responsibilities for Montigo Resorts, Nongsa

Responsible for General Inquires & group coordination between Singapore Sales Office and Batam Operations. Managing the relationship, qualifying and evaluating hotline inquiries in Singapore.

Main Responsibilities

. Responsible for all general inquiries.

. Build rapport with industry accounts and industry-related associations and networks

. Generate new leads through an online package on our brand website.

. Upsell of packages and conversion of sales inquiries.

. Ensure BEO are submitted to Montigo Resorts, Nongsa 7 days prior to group arrival.

. Schedule calls for group coordination with the operations team prior to group arrival.

. Coordinate with clients (not limited to Corporate & Travel agents) on all group details and coordinate with the operations team at the Resort.

. Handle all roadshows requirements for the corporate team including but not limited to flyers preparation.

. Ensure both Corporate and Travel Agents client's databases are updated.

. Ensure all contracts are updated and filed in the respective Company folders.

. Appropriately dressed in business attire as set out in the hotel's Human Resources hygiene and presentation code of conduct

. Communicate guests requirements effectively to the Operations team

. Timely submission of weekly and monthly sales reports and accounts reviews.

. Any other ad-hoc duties as and when assigned by the Director of Sales and Marketing.

Sales and Revenue

. To maximize sales and revenue by providing good service and upselling

. Promote, recommend and upsell all Food and Beverage activities, Resort room nights and KOP Properties