Senior Executive, Operations

Brief Summary

Join our dynamic team as a Senior Executive (Operations) where you'll play a pivotal role in orchestrating daily courier operations and ensuring the seamless delivery of essential items.

Responsibilities

• Coordinate and schedule daily courier pickups and deliveries. Ensure timely dispatch and receipt of documents, samples, or goods. Track shipments and proactively address delays or issues. Maintain accurate records of courier activities and delivery status. Uphold quality standards and tracking records related to courier operations. Ensure proper handling of samples, including temperature monitoring. Comply with safety, quality, and regulatory requirements. Support audit and quality assurance activities as needed. Prepare regular reports on logistics performance metrics (e.g., turnaround time, issues). Enter data accurately into tracking systems or databases. Coordinate the distribution of test kits and/or reports to community partners. Oversee inventory management of goods like test kit supplies. Liaise with procurement teams to maintain sufficient stock levels. Participate in tender evaluations. Assist in troubleshooting and service recovery efforts. Support planning for external events, including community outreach initiatives. Carry out any other ad-hoc duties assigned by the reporting officer to meet operational requirements.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. A minimum of 1-3 years of relevant experience in logistics, courier coordination, or operations support. Strong organizational and multitasking abilities. Good communication and interpersonal skills. Capable of thriving in a fast-paced environment and managing competing priorities. Problem-solving mindset with strong attention to detail. Proficiency in Microsoft Office applications (Excel, Word, Outlook). Familiarity with logistics or tracking systems is an advantage. Possession of a Class 2B and Class 3 driving license is a plus.