Description
The Senior Executive Officer supports the execution of fundraising activities at NAFA, including donor engagement, events and campaign operations, and donor administration. The role plays a key part in ensuring effective coordination, data integrity, and timely follow-through across donor engagements, contributing to positive donor experience and overall fundraising outcomes.
Roles and Responsibilities
Fundraising Events & Campaign Operations
- Support the planning, coordination and delivery of fundraising events and campaigns, including Golf Charity, Giving Month, donor engagement sessions and appreciation events
- Coordinate end-to-end event logistics, including vendor management, invitations, registrations and on-site execution
- Prepare event materials and contribute to post-event reporting and insights
- Provide coordination support across fundraising initiatives, ensuring alignment between events, donor engagement activities and reporting
Donor Engagement & Coordination
- Coordinate donor meetings, campus visits and engagement activities
- Support invitations to performances, exhibitions and networking sessions
- Ensure timely follow-up actions post-engagement
- Liaise with internal stakeholders and external partners to support donor engagement activities
Donor Administration & CRM Management
- Maintain accurate and up-to-date donor records in the database
- Track donor interactions, pledges and follow-up actions in a timely and accurate manner
- Ensure proper documentation and record-keeping for all donations
Reporting & Stewardship Support
- Support preparation of donor reports, summaries and updates
- Track fundraising activities and pipeline progress
- Assist in coordination of stewardship activities, including thank-you processes and donor recognition
Administrative & Office Support
- Provide general administrative support, including scheduling, documentation and procurement
- Support overall operations of the Advancement Office
- Perform other duties as assigned in support of fundraising objectives
Requirements
- Diploma in any discipline with 5 - 8 years of relevant experience in events management, fundraising support, stakeholder engagement or administration
- Good communication and interpersonal skills, with confidence in engaging internal and external stakeholders, including donors and partners
- Comfortable working with data, and able to support basic analysis and reporting tasks
- Strong organisational skills, with the ability to manage multiple priorities and work under pressure
- Resourceful, detail-oriented and able to follow through on tasks independently
- Experience in events management, customer service or stakeholder engagement will be an advantage
- Prior exposure to the higher education, non-profit or arts sector is a plus
- A team player with a positive attitude and commitment to service excellence
- Interest in arts education and donor engagement
- Willingness to work occasionally on evenings or weekends to support donor engagement activities or fundraising events
We regret to inform that only shortlisted candidates will be notified.
